Social media

We manage the following social media channels:

Facebook

• Belfast City Council - www.facebook.com/belfastcitycouncil
• Belfast Zoo - www.facebook.com/belfastzoo
• Belfast Business Info - www.facebook.com/belfastbusinessinfo

Twitter

• Belfast City Council - www.twitter.com/belfastcc 
• Belfast Zoo - www.twitter.com/belfastzoo
• Belfast Youth Forum - www.twitter.com/belfast_yf

YouTube 

• Belfast City Council - www.youtube.com/belfastcitycouncil

Flickr

• Belfast City Council - www.flickr.com/belfastcitycouncil

Instagram

• Belfast City Council - https://instagram.com/belfastcitycouncil/

LinkedIn

• Belfast City Council - www.linkedin.com/company/belfast-city-council

Using our social media

Unacceptable content

This statement discloses the types of content that we will remove from our social media channels and the grounds for which we will ban a user from accessing them.

Users should also make themselves aware of each site's own terms and conditions.

We reserve the right to remove comments, without notification, including those which:

• bully, harass or intimidate any individual or organisation
• are unlawful, libellous, defamatory, abusive, threatening, harmful, obscene, profane, sexually oriented or racially offensive
• infringe or violate someone else's rights
• violate the law
• discuss ongoing legal proceedings
• are spam
• advertise products or services
• are irrelevant or off-topic
• are disruptive
• are repetitive.

We will also remove or ban any user who:

• continues to post comments such as those listed above
• encourages others to post such comments
• uses offensive images as their profile picture, for example, sexually explicit images
• has an offensive user name.

These lists are not exhaustive and will be updated as necessary.

Moderation

Our social media accounts are not monitored 24/7 (including evenings, weekends and public holidays).

If you have an urgent query please email generalenquiries@belfastcity.gov.uk or phone 028 9032 0202 (Monday - Thursday, 9am - 5pm and Friday, 9am - 4.30pm).

If you have a Freedom of Information request, please contact us at:

Records Management Unit
Chief Executive's Department
Belfast City Hall
Belfast
BT1 5GS

Telephone: 028 9027 0639
Fax: 028 9027 0600
Email: records@belfastcity.gov.uk