Housing

Pest control

• Our pest control service
• Advice about rats
• Mice
• Wasps
• Fleas
• Flies
• Wild pigeons
• Report a dead animal

Home heating

• Fuel stamp scheme
• How to take part
• Participating oil companies
• Stay Warm guidelines for oil companies and retailers
• Grants and energy efficiency advice

Home safety

• Book a home safety check and repair visit for seniors
• Book a home safety check for families
• Blind cord safety
• Fire safety
• Carbon monoxide poisoning

Homelessness

• What to do if you're homeless
• Help and advice

High hedges

• Our high hedges service
• Criteria for complaints
• Information for high hedge owners
• Information for those who are affected by a high hedge
• Complain about a high hedge
• Choosing a tree surgeon

Garden safety

• Garden safety advice

Certificate of fitness

Japanese knotweed

• What is Japanese Knotweed?
• Features of Japanese knotweed
• Managing Japanese knotweed
• Important information about Japanese knotweed
• Reporting Japanese knotweed

Harassment and unlawful eviction

• Private tenants
• Harassment
• Unlawful eviction
• Notice from the landlord to quit your tenancy

Managing your tenancy

• Landlord registration
• Rent books
• Tenancy Information Notice
• Tenancy Deposit Scheme
• Mediation service

Property inspections

• Submitting a request for a property inspection
• Inspections for tenants
• Inspections for landlords
• Smoke, heat and carbon monoxide alarms in private housing
• Gas appliances and flues
• Energy performance certificate
• Shared houses
• Social housing information

Tenancy deposit scheme

• What is a tenancy deposit scheme?
• Types of schemes
• Enforcement
• Receipt for Rent Paid