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Visitor accessibility at Malone House
Malone House prides itself in ensuring accessibility for all its visitors and guests. We are aware that we must continue to make our space accessible and where possible, make reasonable adjustments to make everyone feel comfortable and welcome, whether visiting the house for the day, attending a public or private event or enjoying the scenery in our gardens and walkways.
When you arrive at our main entrance and hallway, automatic doors will open.
These facilities are available to the public in Malone House:
- We have a ground level public lift to take visitors to the first floor to access to the Higgin Gallery and first floor function rooms.
- We are fully wheelchair accessible inside the house.
- Accessible toilets are available on the ground floor including a mother and baby changing facility.
- Free car parking is available.
- We have Blue Badge parking bays on site giving access within the perimeter fence. You don't need to book.
Staff training in autism awareness
We want to create a welcoming environment by demonstrating kindness, patience and respect for people with a learning disability or autism. We want them to feel empowered and understood. Providing appropriate and individualised customer service, communication and staff training is a key goal for us.
Our staff recently attended Autism Awareness Training. We are currently working towards becoming an Autism Impact Champion. This award will accredit our venue as an autism-accessible and welcoming environment for everyone.
Dogs
Dogs (except registered assistance dogs) are not allowed inside Malone House but are allowed within the gardens and perimeter fence. Our café has an outdoor seated area. Dogs on leads are allowed in this outdoor area. Water bowls are available on request.
Breastfeeding
We welcome breastfeeding in Malone House.
- Read about the breastfeeding scheme (opens in new window)
Belfast Wi-Fi
Free Wi-Fi is available at this venue.
- Read the terms and conditions (opens in new window)
Your feedback on Malone House
Help to improve our service at Malone House by sharing your experience with us.
Use the complaints, comments and compliments form (opens in new window) to tell us what you think.
